Fitness leads are motivated, but only briefly. WeKatch calls back every trial session enquiry within 20 seconds, before the motivation fades or they sign up with a competitor gym down the road.
< 99s
Response to trial session and membership enquiries
24/7
Availability for early morning and evening enquiries
0×
More likely to qualify a lead, 5 min vs 30 min response
Source: Lead Response Management Study, Dr. James Oldroyd (MIT)
Calls back enquiries before the initial motivation fades.
Understands what the client wants before they speak to a trainer.
Books intro sessions directly into trainer and facility calendars.
WeKatch responds immediately, while they are still motivated.
Fitness goals, experience level, schedule availability, and budget, captured in the first call.
Straight into the trainer or facility calendar. Client confirmed, session prepared.
WeKatch calls back fitness leads within 20 seconds and books the trial session.