An AI receptionist that answers your calls, and an outbound SDR that calls new leads back in 60 seconds. Run either on its own, or both together. Here’s exactly how each one works.
AI RECEPTIONIST · INBOUND
Your AI receptionist picks up on the first ring, sounds like your front desk, and never puts anyone on hold. Point your whole line at it, or only the calls you already miss: after hours, when the team is on a job, or when a call rings out. You decide how much it handles.
STEP 1
Your main line, a number on your van, Google, or word of mouth. However they reach you.
STEP 2
Answered on the first ring, no IVR, no hold music, sounding like your business.
STEP 3
Handles questions on services, pricing, and hours, and works out what they need.
STEP 4
Books the job straight into your calendar, or warm-transfers anything urgent to your team.
STEP 5
Full recording, transcript, and outcome saved to your dashboard.
OUTBOUND SDR · 60-SECOND CALLBACK
The moment a new lead comes in from a form or an ad, the clock starts. WeKatch calls them back in under 60 seconds, while they’re still interested, before a competitor gets there first. Speed is the entire point, and the numbers back it up.
STEP 1
Someone submits a form or an ad, and their details hit WeKatch instantly.
STEP 2
A natural-sounding call goes out in under 60 seconds, before the lead cools off.
STEP 3
It confirms the need, answers questions, and handles the usual objections.
STEP 4
Straight into your calendar, against your real availability.
STEP 5
Every attempt and outcome saved to your dashboard.
Most businesses run both. The receptionist makes sure no call goes unanswered, and the SDR makes sure no online lead goes cold. Together they cover every way a customer tries to reach you, all on on one dashboard.
78%
of customers buy from the first business that responds
10×
more likely to reach a lead than waiting 5 minutes
21×
more likely to qualify a lead responding in 5 min vs 30 min
Source: Lead Response Management Study, Dr. James Oldroyd (MIT)
Available as a bundled AI Front Desk plan, with pooled minutes across both agents.
See AI Front Desk →Your agent is built from your services, pricing, hours, and the way you actually talk to customers, not a generic script. Then it keeps improving on its own: it reviews its own calls, spots what could be handled better, and refines itself over time.
STEP 01
We learn your services, pricing, hours, service area, and how you like calls handled.
STEP 02
Your knowledge base, scripts, qualifying questions, and booking rules are configured for you.
STEP 03
Test the line, hear it in action, and tell us exactly what to change before it goes live.
STEP 04
It reviews real calls, finds what could be handled better, and refines its own responses over time.
Nothing happens in a black box. Each conversation lands in your dashboard with where it came from, a full transcript, the recording, and the outcome, so you can see exactly what your phone line and your ad spend are producing.
Sarah M.
"Yes, book me in for Tuesday afternoon."
Danny R.
"How much for a boiler service?"
Priya L.
"I need someone out today, it’s urgent."
Tom C.
"Just wanted your opening hours."
The AI knows its limits. Anything it can’t confidently handle gets escalated to a human, and you can review every call, tweak how it responds, and stay in the loop at every step.
Complaints, emergencies, and anything off-script are warm-transferred to a human or texted to you instantly with full context.
We watch call quality continuously and flag anything unusual. You get notified the moment a call needs your attention.
Approve scripts, set exactly how it handles specific situations, and adjust anything as your business changes.
Bookings, transcripts, and lead data flow straight into your CRM and calendar in real time. If it talks to Zapier, it talks to WeKatch.
Don’t see your tool?
We connect to 6,000+ apps through Zapier, Make, and direct webhooks. If yours isn’t listed, it almost certainly still works.
Book a 15-minute demo and we’ll walk you through exactly how the receptionist and the outbound SDR would work for your business, your calls, and your calendar.